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Location

A Location is a single, physical fulfillment center where customer orders are prepared and served. It is the most granular operational unit within a Brand.

Every Brand must have at least one Location to be operational.

Core Concepts​

A Location represents a real-world restaurant branch or store. It inherits all the core settings, menus, and products from its parent Brand, but it also has its own distinct properties that allow it to function independently.

Key Attributes of a Location​

  • Physical Address: The unique street address of the restaurant, used for mapping, local search, and delivery logistics.
  • Operational Hours: Each Location can have its own specific opening and closing times, which may differ from other locations within the same Brand.
  • Staff & Inventory: A Location has its own assigned staff members and manages its own independent inventory stock. An item being "out of stock" at one location does not affect its availability at another.
  • Local Overrides: While a Location inherits the Brand's menu, the Rules Engine can apply specific overrides at the Location level. This is crucial for:
    • Regional Pricing: The price of a Menu Item can be higher or lower at an airport location compared to a suburban one.
    • Localized Menus: A "Breakfast Menu" might only be active at certain downtown locations.
    • Legal Compliance: A Location in a different state or country might have different tax rules or be unable to sell certain items (e.g., alcohol).
  • Assigned Resources: Each Location has its own set of Kitchen Stations and other physical resources.

The Role of a Location​

In essence, a Location is where the Brand's conceptual menu meets the physical reality of a kitchen. It's the execution point for all orders. When a customer places an order through any channel (Kiosk, Mobile App, etc.), the system must first determine which Location will fulfill it. All subsequent logic—from checking inventory to calculating price and sending tickets to the KDS—is performed within the context of that specific Location.